Careers · A Malaysian brand going global

Grow a career around cats, customers & creativity.

We’re looking for cat-lovers who are disciplined, forward-thinking and creative — people who want to grow together and take a homegrown brand to the world.

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A Catzonia teammate in the signature jersey welcoming a customer and their cat
9 outlets 150,000+ cats cared for

An honest look

This is a hands-on role involving cats, customers, cleanliness, teamwork and occasional short-form content. Some days are calm; some are busy and physical. If that sounds like your kind of day, you’ll thrive here.

More than a job

You won’t just learn to work here. You’ll learn to build.

On average 75% of our team grow far past a normal job — they learn how to grow a business, communicate with confidence, market like a creator, and even lead a community. We invest in the people who invest in us.

75%
grow into more than a job — business, sales, content and team leadership
up to 2×
monthly salary in incentives for high achievers
RM400–600
extra every month for 30% of the team
1–2×/mo
advanced training — for everyone

The CatzoTeam system

Rewarded for being accountable, efficient, honest and fast.

It’s not only salary. CatzoTeam turns real effort into real reward — the high achievers earn monthly incentives worth up to two months’ salary, and it pushes everyone to do more of their best work.

AccountableEfficientIntegrityFast

Open roles

Three ways to grow with us.

Pet Care Assistant

Care for cats, delight customers, keep the outlet spotless.

RM1,800–RM2,200/ month

  • Groom and care for cats
  • Assist customers
  • Maintain outlet cleanliness
  • Support simple content and customer follow-up
Apply for this role

Pet Care Supervisor — Outlet Leader

Lead a team, uphold the standard, hit outlet targets.

RM2,000–RM2,500/ month

  • Lead daily outlet operations
  • Maintain cat-care and customer standards
  • Organise team activities
  • Support outlet booking targets
Apply for this role

Operation Manager / Management Track

Manage people and systems across one or more outlets.

RM2,300–RM2,800/ month

  • Manage people and systems
  • Improve outlet performance
  • Analyse targets and operations
  • Support one or multiple outlets
Apply for this role

Management / Operations — HQ Track

Drive the numbers, systems and people that make every outlet win.

RM2,500–RM3,200/ month

  • Own outlet performance metrics and reporting
  • Design and improve operating systems across outlets
  • Plan growth for new and underperforming outlets
  • Coach outlet leaders toward their targets
Apply for this role

IT / Tech

Build and keep the systems, POS and automations that run Catzonia.

RM2,300–RM2,700/ month

  • Support and improve POS, app and internal systems
  • Automate manual work and fix issues fast
  • Keep data clean, safe and useful
  • Partner with ops to ship practical tools
Apply for this role

Salary bands are indicative ranges, not offers — the final offer depends on experience and role fit. On top of the band sit CatzoTeam incentives.

Life at Catzonia

Real cats. Real customers. A team that has your back.

You’ll learn professional cat handling and grooming, look after cats and their humans, keep the outlet immaculate, and get comfortable on camera for the odd short video. Premium outlets, calm cats, real craft.

Two Catzonia groomers carefully scissor-finishing a calm exotic cat
A Catzonia teammate handing a cat in a bubble carrier back to a delighted couple
A Catzonia teammate playing with three cats in a boarding suite
A smiling Catzonia teammate cradling a Scottish Fold at the outlet reception
A Catzonia teammate giving a cat a gentle spa treatment at the grooming station
A Catzonia teammate playing with cats along a premium boarding-suite corridor

How we grow you

Trained hands-on. Coached by data.

Everyone gets advanced training one to two times a month — real cats, senior mentors, and the exact routines our outlets run on. You’ll never be left to figure it out alone.

A senior groomer demonstrating safe cat handling to a line of trainees
Trainees practising the bathing routine at the grooming stations
Trainees doing a hands-on grooming card-sorting exercise on the floor
Trainees taking notes during a classroom session with pre-learning questions on screen
A Catzonia trainer explaining the CatzoTeam performance dashboard — points by category and top staff today

Your performance, in your pocket

A personal app + an AI-Advisor that coaches you up.

Every Catzonian gets their own app: a live performance record and an AI-Advisor that shows exactly where you shine and what to do next. Clear goals, honest feedback, faster growth — so effort always turns into progress.

  • ✓Live performance record
  • ✓AI-Advisor coaching
  • ✓Clear CatzoTeam points
  • ✓A real path to leadership

Ready to grow with Catzonia?

Start your application in about 60 seconds. Fill a friendly profile, show a little talent, and watch your meter climb — the more you show, the better your chance.

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